Your Zoom Sessions can be started by clicking on a specific session link in the Zoom application.Īll Zoom sessions have the waiting room function turned on, so remember to check for any invitees in the waiting room and allow them into the session when you are ready to start. Go to the “Settings Gear” in the upper right of the application to test your camera, microphone, and speakers to make sure everything is working as expected. This will open the application with your account. Once your account has been authenticated, you will be prompted to move to the Zoom application.Ĭlick on the Yes button. Next, you will need to start your DUO app or token to complete the log on process for Zoom. When you click on the Continue button, you will be directed to a webpage for your Duck ID credentials
Once you double click on the Zoom desktop icon, you will be prompted to log on via the UO Single Sign On environment (SSO). To open Zoom, you will need to use two-factor authentication with a smartphone or a DUO approved token to open Zoom. Please note: the two-factor authentication is not currently in place, but will be required going forward. Opening and Recording a Zoom Telehealth Session
Your clients may have trouble connecting, so make sure you and your client(s) have a way to connect if you experience technical issues. You will have to log in to Zoom, check your camera, microphone, and speakers. Remember to give yourself enough time to get everything set before a Zoom session. Your Zoom recordings are stored there, at the end of your Zoom sessions. Check for the existence of your personal V:\ drive, by clicking on the map V:\ drive shortcut, then check the File Explorer to verify that your V:\ drive is present under This PC. On your first log in, please explore the computer. Documents stored elsewhere on the virtual computer are deleted on log off and cannot be retrieved. Any recordings, notes or files you wish to keep between different virtual computer sessions must be stored in your personal “V:\” drive. Each time you log in to a virtual computer, your receive a completely new computer. Please be aware that the Virtual Computers are recycled after you log off. Most importantly this will allow to disconnect or log of from the virtual computer you are using.
This should connect you and log you in to a Widows computer with a number of Desktop icons (Zoom, VLC, Titanium, Map V drive, Acrobat, and browsers)įor Windows users, you will see a small bar at the top center presenting a number of commands. You will see a window containing the connection button to VDI COE Clinics.ĭouble-click on the VDI COE Clinics button. Your Duck ID is the portion of your email address before the you have entered your credentials, click the Login button. The server will prompt you to log in with your Duck ID Once the Horizon client opens, click on Add Server.Įnter the hostname for the connection server:
If you cannot install the VMware Horizon Client you may need to disable or suspend your computer’s anti-virus software to allow installation.
You can also go directly to these links for to download the Horizon Clients:įor Windows computers, once you download the client, install it and run it to configure a new connection. To find the proper Horizon Client you can start at and click the Download link at the bottom of the page and identify the proper client for your computer (Windows 64-bit or MacOS).
In order to connect to the COE-Clinics virtual computers, you will need the VMware Horizon Client for Windows or for macOS (iOS, Android or ChomeOS devices are not supported). Access to the COE Clinics VDI computers is based on program and group affiliation